Frequently Asked Questions

Yes, we offer bulk discounts on most items. Please contact us to discuss your needs.

Yes we do! You may order online by creating an Institutional Account on our website, or alternatively, you may email, fax, or phone in an order and we will be happy to assist you.

Return authorization is required for all returns; items must be in their original packaging and in saleable condition; the invoice number and reason for the return must be provided when making the request. Once approved, we will provide you with a prepaid shipping label for all eligible returns and instructions on where to send your package. Customers may be responsible for return shipping costs on overweight/freight items unless the item is defective or damaged when received. For full details, see our Return & Refund Policy.

All orders are processed and shipped out within 1–2 business days. You will receive a notification with tracking information when your order has shipped. (PO Box addresses not accepted.) Most orders will arrive within two to five days, depending on transit time to your location. Orders are not shipped on weekends or holidays. See our full Shipping & Delivery Policy.

All orders will have tracking information sent to the customer’s email. Orders we send direct from other manufacturers will provide the same.

Yes we do. On our product pages, you may filter by grade level or age.

Yes — there is a heart symbol on each product card and within each product page that will add the product to your wishlist.

Yes! Visit our Catalogs page to download our latest catalogs, or contact us to request physical copies.